PowerDirector offer native support for MOV format is something that claimed by Cyberlink. Still sometimes you may face painful experience while importing MOV files to PowerDirector for the purpose of editing. Users frequently come up queries as quoted below:
MOV FILE NOT WORKING CYBERLINK POWER DIRECTOR 13
“On upgrading Cyberlink power director 12 to 13 but after doing this all my camera footage “.mov files” is not working in either versions. On contacting customer support they said the files are not worthy. But they were working in 12!! Can I convert them to another file type if so what would suit?”
No audio with some .mov files in PowerDirector
“On importing some video files for testing to test, I found that the audio is not recognized with some of the files by PD10. Formats included .avi (worked fine) and .mov (some worked but others played no audio).
While importing MOV files to PowerDirector, you may get the error message: “An error occurred while opening this media file in the media library”. Reason can be anything like the file is broken, unsupported format, protected video content, virus attack or any other reason. This blog will aim in helping you to get rid of it with all the possible solutions.
Solution 1: If the file you imported is placed under the path using Unicode folder name (such as: Chinese, Japanese, etc…) and you have Apple QuickTime 7.7 version installed, you may encounter the problem. It’s because the data structure has changed in new QuickTime. To solve it, first name your folders/files in English. And then re-install QuickTime software. It could fix the issue.
Solution 2: If the problem is not yet resolved, it could be a result of different codec in a number of MOV files, since Cyberlink PowerDirector (even the latest version PD 13) might not support all of these codecs. If you’re under such condition, then fixing such issue may demand you for any third party repair tool such as MOV File Repair Tool. To open and edit all MOV files in PowerDirector (13) without hassle, this is a much better choice that will save you both time and trouble, and all you need is to drag the result videos for prompt editing.
Steps to fix MOV to PowerDirector 11/12/13 importing issues:
Below you can go through the steps for repairing your MOV files.
Step 1: To perform the repair task on MOV file then click on the ‘Repair’ button to continue.
Step 2: Add a healthy MOV file first for reference and then the corrupted MOV file. Then continue with the “Repair” button to start the repairing process.
Step 3: The process will start to recover the entire MOV file.
Step 4: After this you can see the preview of the repaired MOV file.
Step 5: Finally browse the file were you want to save the repaired MOV file by clicking on the “Save” button.